When it comes to Not At Fault claims, we don’t just assist — we fight for your rights.
With years of industry experience and a 99% success rate, we are a dedicated team of claim handlers, lawyers, and assessors who manage every aspect of your claim with professionalism and efficiency.
From obtaining police reports in hit-and-run cases, arranging independent vehicle assessments—whether your car is a total loss or repairable—to securing the claim number from the at-fault party and challenging disputed liability, we handle it all.
If the at-fault party is uninsured, we initiate legal proceedings on your behalf at no cost to you and pursue full recovery of your losses. Our goal is to make the claims process stress-free, transparent, and reliable, so you can focus on moving forward with confidence.
Not At Fault Claims (NAFC) – Hassle-Free Accident Recovery in Australia
If you’ve been involved in a not at fault car accident, getting your vehicle repaired and your claim managed can be stressful. NAFC (Not At Fault Claims) is Australia’s leading non-fault accident claims specialist, helping drivers recover quickly without paying insurance excess or affecting their no-claims bonus.
Why Choose NAFC for Your Not At Fault Claim?
No Upfront Costs – All costs are charged to the third-party insurer.
Expert Claim Management – Our team handles every step, from lodgement to recovery.
Replacement Vehicles Provided – We offer like-for-like vehicles so your day-to-day life continues uninterrupted.
Trusted Repair Network – Over 40 hand-picked, quality-checked repairers matched to your vehicle.
Total Loss Valuation – If your car is written off, we ensure a fair market valuation.
Our Services Include:
Not At Fault Accident Claims Management – End-to-end support for all types of non-fault accidents.
Hit-and-Run Assistance – Investigation and claim handling when the other driver cannot be identified.
Disputed Claims Support – Resolving cases where the at-fault party or insurer refuses responsibility.
Accident Replacement Vehicles – Providing vehicles of similar make and model while your car is repaired.
Vehicle Repairs & Total Loss – Access to trusted repairers and expert valuation if your car is written off.
How NAFC Works – 5 Simple Steps
Lodge a Claim – Fill out our simple online form with your accident details.
Case Assessment – Our experts confirm your claim is not at fault and guide the next steps.
Vehicle Repairs or Total Loss Valuation – We manage repairs or valuations at no cost to you.
Replacement Vehicle – Stay mobile with a like-for-like vehicle delivered to you.
Claim Recovery – We handle all communication with the third-party insurer, ensuring a fast and stress-free recovery.
Why NAFC is Australia’s Trusted Non-Fault Claim Specialist
Stress-Free Process – We remove the hassle of dealing with insurers, repairers, and paperwork.
No Financial Impact – You pay nothing out-of-pocket, and your insurance and no-claims status remain intact.
Expert Support – Our team has years of experience managing complex and disputed claims.
Contact NAFC Today
If you’ve been in a not at fault accident, don’t wait. Lodge a claim with NAFC today and let our experts manage everything for you – from repairs to replacement vehicles and full claim recovery.